Our friendly colleague will drop you a call before the day of your first appointment. For any other matters, you may reach us at our MeriClean hotline(+65) 6353 3591 or (+65) 9797 4483.

On first appointment, your presence is required to orient your house and familiarise with our Cleaning Auntie. For subsequent session, you may hand over your house key to the assigned Cleaner once you feel comfortable with her. However,we advise all owners to keep all valuable items away to prevent any misunderstanding.

We apologise if our Cleaner does not show up within the arranged time slot. Please rest assured that we will investigate and reschedule another session within the same week

Yes,you may reschedule your appointment 48 hours prior to the appointment. Drop usa call during business hours at (+65) 6353 3591 or (+65) 9797 4483.

The same will be deployed to your place and we will not replace her without your request, unless it is on necessary circumstances.

All the associated costs are fully represented in our quotation and there are no other hidden costs.

No reservation no registration fee is required.

Payment can be made by either cash or cheque on our first visit. For subsequent payments, you may do fund transfer to our bank accounts or PayNow to our UEN number.

No refund policy but you may reschedule and fully utilise the balance sessions within 6 months.

Yes for regular cleaning; all equipment and products shall be provided by you. Not for 1-time cleaning; all equipment and products will be provided by MeriClean.